HOW IT WORKS

Hover on a number in the diagram below to see a description of that process.

During a specified backup window, customer data is transferred to the Virtual Service Gateway (VSG), a backup device, where it is compressed and encrypted.

The backup data is then transported offsite via a dedicated private network connection to a highly secure Data Centre. your network is protected by firewall's on the VSG and at the Data Centre.

Encrypted data is held offsite on dedicated disk, from where it can be restored quickly and easily.

A further copy is held on tape, which is then taken to a secure offsite storage location to further guarantee that in any event your data can be restored.

Individual files can be restored online quickly and easily from your Systems Administration console using the VBAK user interface.

In the event of a major data loss or site disaster, the backup data can be transported to a nominated disaster recovery site and restored from disk at LAN speeds.