Protocol Network Integration's technical support team is dedicated to providing complete peace of mind. Our fully qualified engineers can install and maintain all network systems and products.

All support calls are tracked using a sophisticated computerised call tracking system. Our pre and post sales personnel are fully qualified to assist with all forms of technical support issues; from general queries, through extensive problem solving to large scale network design and implementation.

Support Services

• Technical Support
  
  Available on 01924 234 877 between 8:00am to 5:00pm Monday to Friday. Outside of normal office hours Protocol Network Integration operate a mobile support service. Please feel free to call for assistance with any communications problems.
  
  
• Warranty
  
  Protocol Network Integration provides a minimum of 12 months factory Warranty on all communications products supplied and installed.
  
  
• On-Site Maintenance
  
  We offer tailored contracts to suit the needs of you and your network.
  
  
• Fault Completion
  
  In the event a Protocol Network Integration System engineer being on-site out of normal working hours, the engineer will complete the work being carried out to ensure the fault is fully rectified and there will be no need for a return visit.

The Protocol Network Integration Mission Statement:

"To provide our clients with a service and quality that far exceeds their expectations."

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